The Writing Effectively series was first developed in 2000 for UNHCR, the UN Refugee Agency, and since then has been customized in English and French to numerous international agencies such as UNICEF, WHO, ILO, World Bank and the Council of Europe. 

The courses focus on the principles and strategies that underpin successful workplace communication: clarity of purpose, audience focus and context appropriateness. These principles are explored in a variety of practice activities and applied through a number of practical work-based tasks that need to be performed to a specific standard.

Each participant is assigned an e-tutor who acts as a personal guide throughout the course. All staff who write general office correspondence, reports, proposals etc. can benefit from this eLearning series. The courses in this series are modular in format and participants select the module most relevant to their needs at the workplace.